The Part Shed Shipping Policy and Information
Delivery Time Standard order delivery time is 3-5 business days. In some cases, items may be on back order with the manufacturer and may take longer than 3-5 business days. We make every effort to notify you in the event of a delayed shipment. Allow additional time for shipments outside of the contiguous United States.
Expedited Shipping Expedited shipping is available upon request for additional charges. Expedited shipping only applies to the shipment of your order and does not include the processing or handling time. Items not in stock will not be available for immediate order processing. Once the item is available for shipment, it will be sent out through an expedited shipping service. In the event you need your parts quickly, we recommend contacting us prior to placing your order to see if your item is in stock and the approximate processing time. Expedited shipping charges are not refundable.
Consolidated Shipments Your entire order will be shipped together when possible.
Carriers We use the following carriers to deliver our orders: USPS, Fed-EX, UPS, and DHL. Orders may be shipped through any of these carriers and we reserve the right to choose the carrier based on delivery location, delivery time, and order specifics.
Shipping Rates The rate charged for the shipping of your order is a flat fee, unless the order qualifies for the free shipping promotional offer, or if the order is oversized or overweight. The flat rate fee for orders placed on Thepartshed.com is $12.95 USD.
Spend $250 or more and get Free Shipping Offer valid for the contiguous United States only. Free shipping offer does not apply to Hawaii, Alaska, Puerto Rico, or any U.S. Territories. Size and weight restrictions apply. Oversized or overweight items will not qualify for free shipping and will be subject to additional shipping charges. We reserve the right to cancel the free shipping offer at any time.
Oversized & Overweight Items At the time your order is placed, the shipping price calculated by the system may not reflect the actual cost to ship your order. Oversized and heavy packages may be held for additional shipping charges. We reserve the right to charge additional shipping fees and/or cancel the order associated with oversized or heavy items, or any other limitations. If this happens, you will be contacted via email or phone with instructions on how to proceed, along with an option to cancel your order.
Shipment Tracking If a tracking # is provided by the shipping carrier, we will update your order in the My Account section under your User Account. If you think your package has been lost in transit, call customer service. We cannot file a claim on a package prior to expected delivery, or later than 90 days after expected delivery.
Refusal of Packages If you refuse a package, you will be responsible for the original delivery charges and be charged the fee to ship the package back to us as well as any fees charged to us.
Orders Shipped to Hotels If you requested delivery to a hotel and the front desk refuses the package for any reason, you will be responsible for the original delivery charges as well as any charges required to reship the package.
International Shipping Polaris, Can-am, Ski-Doo, and Sea-Doo products can only be sold and shipped to US addresses. Duty, customs, tariffs and VAT are set by each country and determined based on a combination of the country of origin or manufacturing of the goods being purchased, the listed value of the contents, and the classification the merchandise. The amount of applicable duty, tariffs, taxes and VAT will vary by country. For specific amounts you will want to contact your local postal or customs agent/office.
Delays in Shipping We make every effort to get your order shipped as fast as possible. However, delays in delivery due to "Acts of Nature" or mechanical issues will not be reimbursed.
Lost Packages On rare occasions, due to no fault on our part, a package may be lost in transit by the postal carrier. In such an instance, we will reship your order after a reasonable time has elapsed, but will require that you contact us for further instructions.
Fraud Fraudulently reporting that a package was not received or any other scheme intended to obtain money or property under fraudulent pretenses is a federal crime and will be reported to the appropriate law enforcement agency.
Holiday Shipping Schedule We are open on most holidays and will still process orders. However, if the shipping carriers or manufacturers are closed for a holiday, we will not be able to ship or receive orders on those days. Federal US Holidays are as follows: Martin Luther King Day (January 21st), Presidents' Day (3rd Monday in February), Memorial Day (Last Monday in May), Independence Day (4th of July), Labor Day (1st Monday in September), Columbus Day (2nd Monday in October), Veteran's Day (November 11th), Thanksgiving (3rd Thursday in November), Christmas Day (December 25th), and New Year's Day (January 1st).
Changes to this Policy The Part Shed has the sole discretion to update this policy at any time without notice. You acknowledge and agree that it is your responsibility to review this policy periodically for updates and changes.
Acceptance of Terms By using this site, you signify your acceptances to this policy and any other posted policies, terms, and conditions on our site. If you do not agree to our policies, please do not use our site.
